Refund Policy

SHOPFREEMART LLC Refund and Replacement Policy:

Refund Policy

If you are not completely satisfied with you first purchase for any reasons SHOPFREEMART LLC offers a full product price (excludes shipping and handling) money back guarantee on first-time purchase within 30-days from date of purchase.

Replacement Policy

SHOPFREEMART LLC will replace any products found to be defective upon delivery.

SHOPFREEMART LLC will also replace any products damaged during shipping.

Returns Policy

We don’t actually have a return policy for purchases made at Shopfreemart.com. We handle returns and exchange concerns on a case-by-case basis to ensure customer satisfaction. We look forward in addressing this concerns fairly for our customer and with us as well. Feel free to contact our customer service or send an email at support@shopfreemart.com.

Virtual Product Purchase Policy

SHOPFREEMART LLC offers 2 refund options for virtual products purchases.
The full product price (excludes processing fee) of the virtual order will be converted to “virtual money” which can be use to purchase items found at our shopping cart.
The full product price (excludes processing fee) of the virtual order will be subjected to a 15% abatement and the remainder will be converted to a cash refund posted back to the same method of payment used.